How do I order an airport taxi?
What are the advantages of our airport taxis?
We offer you airport transfers at a fixed price. You are given a fixed price when you place your order and it will not change, regardless of the route or traffic.
I have not received confirmation of my order. What should I do?
Sometimes it can happen that the booking confirmation is not delivered correctly. In this case, please check if you have entered your e-mail address correctly and also make sure the confirmation e-mail is not in your junk or spam folder. In case of an emergency, please contact us by phone under +43 (0) 664 2403314.
How can I pay?
Payment is normally made directly to the driver. You can pay by cash, debit card or credit card. We accept the most common credit cards such as Visa, Mastercard and Amex, Discover, Diners Club and China Union Pay.
Where can I find my driver after landing at the Vienna Airport?
The driver will be waiting for you with a name sign at the "Airport Information" desk. To be on the safe side, we ask you to please switch on your mobile phone immediately after landing so that the driver can reach you by phone. Upon request, we are happy to meet our regular customers at the last exit at departure terminal 3.
What should I do if I cannot find my driver?
If you cannot find your driver, do not hesitate to contact us under +43 (0) 664 2403314 and we will gladly help you.
Are there additional costs for flight delays?
Of course we do not charge any additional costs if your flight is delayed. That is why it is important to provide us with your flight information (flight number, departure airport). We track your flight, so no matter if you are early or late we will be there to meet you when you arrive.
Is a tip already included in the fare?
No. Of course it is up to you if you want to give your driver a tip.
May I smoke in the taxi?
Out of consideration for our drivers and other passengers riding in the vehicle after you, smoking is not allowed in our vehicles.
Can I eat in the vehicle?
Since it is very important to us to keep our vehicles clean and odorless for our customers, we ask you to please not eat in the car.